User/Member acknowledges, declares, and undertakes that by electronically approving this "EpinGlobal User Agreement" in the digital environment where the Website is located, they have accepted the agreement, completed the membership process with such approval, and that this Agreement has entered into force. They confirm that they have read, understood, and approved all provisions of the Agreement and have read the "Information Notice on the Protection and Processing of Personal Data" and the "Explicit Consent Text," along with all legal documents on the Website, which constitute annexes and integral parts of this Agreement.

Personal Data: Refers to all kinds of personal information defined under the Personal Data Protection Law No. 6698 and relevant regulations, provided voluntarily by the User/Member to EPRO GLOBAL LIMITED in the digital environment, such as name, surname, email address, age, and gender. It also includes any data shared via social media accounts when connecting to the Website through those channels, provided that consent for sharing such information has been granted by the User/Member.

Processing of Personal Data: Refers to any operation performed on personal data through automated or non-automated means as part of a data recording system. This includes obtaining, recording, storing, preserving, altering, reorganizing, disclosing, transferring, taking over, making available, classifying, or preventing the use of data.

User/Member: Refers to any person(s), including but not limited to users or players, who provides complete and accurate information requested by EPRO GLOBAL LIMITED of their own free will, accepts this Agreement, becomes a member of the Website, and logs into the Website with a username and password of their choice.

Agreement: Refers to the EPRO GLOBAL LIMITED User Agreement.

Website: Refers to www.epinglobal.com.

1. GENERAL
All types of games, content, materials, documents, information, graphics, designs, products, in-game accounts, in-game items, access details, links, email services, software, updates, and similar services provided to Users/Members and visitors by www.epinglobal.com are protected by Intellectual Property Law, Trademark Law, Patent Law, and other relevant laws. All material and intangible assets listed in this clause are exclusively owned by EPRO GLOBAL LIMITED. EPRO GLOBAL LIMITED reserves all rights over these assets. EPRO GLOBAL LIMITED has the right to temporarily or permanently suspend, modify, or discontinue any products and/or services offered through the Website or other channels, either in part or entirely, without prior notice. In such cases, Users/Members will not have the right to claim compensation or any other rights against EPRO GLOBAL LIMITED.

Users/Members and visitors of the Website acknowledge and accept that EPRO GLOBAL LIMITED is the sole owner of these services and products. Any individual or organization utilizing, benefiting from, or attempting to access these services will be deemed aware of their personal responsibilities and liabilities as outlined in this notification. Users/Members and/or visitors of the Website declare that, in addition to this Agreement, they accept the principles of personal data protection under the Personal Data Protection Law No. 6698 and related legislation as applied by EPRO GLOBAL LIMITED.

Users/Members declare that all personal information they provide for registration to the Website is accurate and voluntarily shared with EPRO GLOBAL LIMITED. They accept the processing of such personal data by EPRO GLOBAL LIMITED and agree to comply with all applicable laws while utilizing EPRO GLOBAL LIMITED services. They also undertake full responsibility for any actions or operations contrary to these laws and waive the right to hold EPRO GLOBAL LIMITED liable for such violations.

Users/Members agree not to share their username and password with third parties, acknowledge that the security and confidentiality of their login credentials are their sole responsibility, and accept that EPRO GLOBAL LIMITED will not be held accountable for any issues arising from the misuse of such credentials. Users/Members consent to the storage, processing, and deletion of their login data, usage logs, and other related records by EPRO GLOBAL LIMITED under this Agreement and the Information Notice on the Protection and Processing of Personal Data.

EPRO GLOBAL LIMITED reserves the right to temporarily or permanently terminate the services provided to Users/Members or Website visitors in case of misuse or violations of the terms outlined in this Agreement. Users/Members shall not have the right to object or make claims in such scenarios. Upon termination, the User/Member must destroy any licenses or materials acquired during the service period.

Users/Members agree not to transfer or commercialize their login credentials or any associated rights. They acknowledge and accept that EPRO GLOBAL LIMITED will not be held responsible for any consequences arising from violations of this provision.

2. TERMS
Any application, code, or data obtained through EPRO GLOBAL LIMITED's electronic or physical platforms is subject to Intellectual Property Law and other relevant legal regulations. Users/Members are responsible for meeting the technical or physical requirements necessary to access these platforms or channels. EPRO GLOBAL LIMITED assumes no liability for connection issues originating from Users/Members or their service providers.

Users/Members agree that EPRO GLOBAL LIMITED determines access times and frequencies based on current user counts, duration, and other metrics. While EPRO GLOBAL LIMITED employs advanced technology to ensure security, Users/Members are primarily responsible for securing their accounts and platforms used to access these services. In cases of account security breaches, Users/Members waive the right to hold EPRO GLOBAL LIMITED accountable.

Users/Members acknowledge that any loss or inaccessibility of accounts or associated elements due to technical issues is not the responsibility of EPRO GLOBAL LIMITED. Bonuses provided by EPRO GLOBAL LIMITED as part of these services have a maximum validity period of three months and must be used within this timeframe. Unused bonuses will be canceled without compensation.

For further legal disputes arising from the use of EPRO GLOBAL LIMITED services, the courts of the Turkish Republic of Northern Cyprus have jurisdiction.

 

3. CONSUMER INFORMATION NOTE

Products and services purchased by users/members from this website fall under the category of goods instantly delivered to the consumer/user. Consequently, such sales are not subject to the right of withdrawal or provisions concerning its exercise as regulated under the Consumer Protection Legislation and applicable international agreements. Accordingly, the products and services purchased by users through this site are considered consumed upon delivery and cannot be subject to requests for refunds or exchanges. Users/consumers acknowledge, declare, and agree to these terms.

EPRO GLOBAL LIMITED is not responsible for any effects or damages arising from user/consumer errors in the use and benefit of any product or service instantly delivered and performed upon purchase through the site www.epinglobal.com. All risks associated with the use and performance of the products and services offered by EPRO GLOBAL LIMITED, due to their nature, rest solely with the user/consumer. Transactions and agreements made within this site, classified as Distance Contracts, are not subject to the provisions concerning the right of withdrawal and its exercise for services rendered instantly and goods delivered instantly to the consumer in electronic environments under applicable regulations. Therefore, EPRO GLOBAL LIMITED does not offer refunds or exchanges under any circumstances. Users acknowledge and accept this condition regarding the products and services provided by this site.

EPRO GLOBAL LIMITED cannot be held liable for non-delivery or delays caused by third-party platforms or issues.

Should any violation or act deemed non-compliant with the terms of use and participation conditions be detected within the scope of services provided by EPRO GLOBAL LIMITED, the account of the user in the system will be temporarily or permanently suspended, with the consent of the copyright holder, along with all associated rights and opportunities provided by the service. In such cases, the user declares, acknowledges, and agrees not to access the system, the service, or any related electronic platforms again and not to request refunds of any payments made to date.

The maximum usage period of bonuses provided by EPRO GLOBAL LIMITED to consumers on a unilateral, voluntary, and periodic basis, without additional fees and solely for use within the scope of services offered on this site, is three months from the delivery date. Consumers may use these bonuses within three months from the date they are delivered (via email or through any electronic transfer method to user accounts). Bonuses not utilized within this period will be systemically canceled at the end of the period, and the consumer will have no right to demand the same bonuses after this time.

Invoices not specifically requested by consumers are issued in bulk. If requested, an invoice for the purchased product or service will be sent to the consumer via email as soon as possible.

4. RETURN PROCEDURE

The return procedure for cases where the product subject to the order cannot be provided for various reasons or when a refund is decided upon arbitration board rulings is as follows:

a) Refund Procedure for Credit Card Payments:

If the purchase was made in installments using a credit card, the refund is processed in installments by the bank to the user based on the number of installments used.

After EpinGlobal pays the entire refund amount to the bank in a single transaction, the bank transfers the refunded amount to the user's credit card in installments, in accordance with the number of installments initially chosen. Payments already made by the user before the cancellation of the sale will be reflected on the user's credit card as monthly refunds, reducing the user’s outstanding balance accordingly.

EpinGlobal cannot provide cash refunds due to its agreement with the bank for credit card transactions. The refund will be processed as described above after EpinGlobal pays the full amount to the bank.

Partial refunds are not possible due to the principles of the payment instruments used. Users can only request refunds for the exact amount they have deposited. Refunds cannot be requested for amounts higher, lower, or equivalent to the remaining balance in the account.

b) Refund Procedure for Bank Transfer/EFT Payments:

Refunds will be made via bank transfer/EFT to the bank account provided by the user, to the same account used for the original payment.

EpinGlobal refunds the entire amount to the bank in a single transaction. Cash refunds are not possible due to EpinGlobal's agreement with the bank for these transactions.

Partial refunds are not possible for bank transfer/EFT payments. Users can only request refunds for the exact amount they have deposited.

c) Refund Conditions:

• Payments made more than three days prior are non-refundable.
• Payments made via ATM without a card are non-refundable.
• Refunds for payments made by credit or debit card may take 3-14 business days to reflect in the user's account.
• Refunds for payments made via bank transfer may take 3-5 business days to reflect in the user's account.
• For refunds related to bank transfer or EFT payments, users must complete the refund form sent to their email to proceed.

5. CHANGES TO AGREEMENTS

EpinGlobal reserves the right to amend or update the terms you have approved. These changes will be made publicly available on the website www.epinglobal.com. Updates or amendments to the agreement will become effective immediately upon publication on the site. Continued use of the site after any such changes will signify acceptance of all changes.